We welcome your calls anytime during business hours. Our telephone system automatically goes to evening voicemail after 5 pm EST. If you call after hours, please leave a message. Our friendly staff will return your call as soon as possible.
Monday – Friday
Certified Training Institute
3135 Logan Valley Rd.
Traverse City, MI 49684
Teri Francis - Owner / CEO
Teri is the owner of Certified Training Institute. She has a marketing and business degree from Northwestern Michigan College and uses all of her skills and education in creating new courses and opportunities for builders and contractors.
Brenda Forton – Promotions Specialist
Brenda is our Promotions and Website Specialist. She is the creative force behind the emails and the postcards that you folks receive. She also designs the newsletters and trade show promotions. Brenda just has a knack for making things look nice on paper and in the office.
Cheryl Shomler – Administrative Assistant
Cheryl is a woman of many talents. She manages our Record Keeping. Accounting and EPA Reporting. She also assists us with a variety of assignments, both at home and in the office. She is also one of the friendly voices you will hear answering the phone lines.
Ellen Musser – Office Administrator
Ellen is our Office Administrator. You may hear her friendly voice when you call the school. She has been busy managing our book-store as well as researching new industries for course expansion.
Greg MacMaster - Instructor
Gwyn Besner – Real Estate Instructor
Erin Robbins – State Licensing Coordinator
Jason McCaffrey – Developer
Jason is our Onsite Web Developer. He is instrumental in keeping our website up and running properly as well as creating new websites for the various industries we serve. He is exceptionally knowledgeable in his field. His past work history with Microsoft has been an invaluable resource for our expanding web presence. He keeps us running like a well-oiled machine!
Jenny MacDowell – Education Coordinator
Jenny performs a wide variety of responsibilities, from analyzing training needs to managing day-to-day course logistics and online course content. Her experience involves instructional design, web-based course development, eLearning, adult learning theory and interactive learning strategies. She holds a Masters Degree in Education, and an CDEI Distance Education Certification.Residential Builders License # 2101201664
Josh Francis – Business Development
Josh holds Bachelors degrees in Marketing and Business. He has also spent time during the past two years assisting our Lead Paint Instructors and helping to make sure their classes flow and instructors had all the necessary tools. He has been instrumental in implementing many of our promotional activities online as well as in house marketing. Look for his Blogs and Tweets online!
Paul Acker – Instructor
Phillip (Michael) Wood – Instructor
Mike is an experienced Licensed Residential Builder and is currently subcontracting and teaching our 60-Hour and EPA Lead Paint (RRP)classes in Southern Michigan. Residential Builders License # 2101195796
Preston Taylor – Instructor
Sarah Racine – Office Administrator
Sarah is an office administrator. You may hear her friendly voice when you call the school.
Scott Corbat - Instructor
Scott is a mechanical Engineer with a Bachelor of Science Degree from Michigan Technological University in Houghton. His areas of concentration has been project management and design. He currently owns his own consulting firm called SC Consulting in Grand Haven, MI. Scott’s background is primarily the construction industry, but his experience ranges from project manager to high school teacher.Residential Builders License # 2101163427
Wayde Hoppe – Instructor
Zach Francis – Videographer / Technical Support
Zach is a “Jack-of-all-trades” here at Builders License Training Institute. Not only does he serve as “Camera Man” for our instructional videos, but he also edits and uploads them for student use. He also serves as our Technical Support person. If you need assistance with your online courses, just call Zach.
Do you Want to Become an Instructor
Certified Training Institute is seeking qualified professionals that are interested in sharing their knowledge with their professional community. If you are interested in providing educational material to expand our curriculum we want to hear from you.