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Capabilities Statement

Production of Online Education & Training for Today's Professional Workforce

Certified Training Institute (CTI) is a U.S. national workforce education company. CTI specializes in the development, production, implementation, and management of eLearning, in-classroom, and hybrid training programs. CTI provides solutions for a wide range of industries within the adult and workforce education sector. To date, over 130,000 adult learners have completed more than 350,000 online courses through CTI's online education system. As a leader in the eLearning industry, we understand the complexities of training groups, both large and small. It is our goal to help organizations develop efficient and simple solutions for their training needs. Our experience in both the creation and production of training programs, paired with an easy to use Learning Management System (LMS) helps us provide a full-service training solution for any organization.

As an example of what CTI does, our pest management/pesticide training solution has produced over 65 on-demand category-specific online courses in 27 states for initial pesticide applicators and recertification credits. These classes, also known in e-learning as modules, have approval from the Environmental Protection Agency (EPA) and state agricultural lead agencies. These e-modules are mobile­-friendly, easy to use, and fulfill both state and national training requirements. Successfully, in just three years, over 24,000 online training modules have been accomplished by pesticide applicators and pest management professionals using CTI's eLearning resource solutions.

Established in 1999, Certified Training Institute has grown into a diverse team that is passionate about creating quality educational content. As an SBA 8(a) women-owned small business, CTI is proud to be a U.S. owned and managed company located in beautiful Traverse City, Michigan. As the premier training resource for the trade industries, our other divisions within CTI include courses on websites License to Build; Engineering Credits; Plumbers Training Institute; Architects Training Institute; and Real Estate Training Institute.

Core Competencies

  • Over 2,500 online courses on specialized workforce topics ready for immediate use
  • Custom-built Teaching Learning Materials (TLM) with use of personalization principle
  • Made-to-order Learning Management Systems (LMS)
  • Online video and interactive modules
  • Live webinar service


    • Cost-effective and efficient e-modules available from classroom, home or in the field
    • Live U.S. based in-house development team and customer support
    • Comprehensive Database Administrators (DBAs)/ LMS administration and logistics
    • Professional workforce training approved at both State and Federal levels
    • Pricing starts below government purchase card thresholds
    • Made in the USA & Stays in the USA- Keeping Client data secure


Download Certified Training Institute Capabilities Statement.pdf

Company Data

Certified Training Institute
3135 Logan Valley Rd.
Traverse City, MI 49684
Phone: 1-800-727-7104

Owner: Teri Francis
Vice President: Joshua J. Francis
GEO: Worldwide
Phone: 1-800-727-7104
DUNS #: 136682759
CAGE Code: 77A62

SBA Certified 8(a) | WOB | EDWOSB
WOSB | Over 20+ years in Business


611430 Professional and Management Development Training
511210 Software Publishers
541519 Other Computer Related Services
236220 Commercial/Institutional Building Construction Education
923110 Administration of Education Programs


70 Information Technology
U Education and Training Services

Past Performance:

Mississippi State University
Support for USDA-NIFA Award
Environmental Protection Agency
EPA Worker PST 00024

Click to view .gov purchases of CTI courses

Link to CTI's SBA Dynamic Small Business Search Profile

Trusted and Safe
Nationwide Training
Courses are approved by each state, federal agency, or accrediting body.

Fast, Easy, and
Affordable Online Education
Up to date, mobile-friendly video courses available 24/7 from any device.

eLearning and
Program Development
Our goal is to help organizations develop effective training solutions.

CTI e-Learning Platform

Certified Training Institute specializes in creating and implementing online training programs that are engaging and easy to use.

Custom Training Programs

CTI provides interactive and online video training programs as well as management and recordkeeping solutions. Our experienced team of professionals will help you create and manage a training program.

  • eLearning Development and Production
  • Comprehensive System Management
  • Online Video and Interactive Training Modules
  • Technical Writing and Curriculum Development
  • Live US based Customer Support

Development and Production

Our team will work directly with you to create the eLearning courses that makes training solutions simple and easy.

  • SCORM (Shareable Content Object Reference Model) and xAPI (TinCan)
  • All level interactivity available
  • Mobile friendly design
  • Fast turnaround times for implementation and delivery
  • Priced below purchase card thresholds

Certified Training Institute's Training Partners

Frequently Asked Questions

Call our knowledgeable tech team. 231-943-6000

Yes, we have a full suite of safety and compliance training programs as well as over 2500 individual training modules many of which are state, industry, or job specific. These training programs are ready to go and can be setup for your team right away.

Yes, we work with many organizations in making sure employee training and compliance needs are met. Our award-winning Learning Management System (LMS) makes training fulfillment simple and easy.

CTI is generally able to get organization training systems off the ground in under 30 days depending on the training requirement and development needs.

Yes, Cyber security is of top concern to our software engineers and development team. Should your organization/agency have specific security needs or requirements our in-house team can work directly with your organization to create a complete compliance solution.

CTI is headquartered in Traverse City, Michigan. CTI is an SBA woman-owned small business and is proud to be a completely U.S. owned and managed company.

Related Press and Articles

03/26/2020 -
Information regarding COVID-19: The National Association of Home Builders, using data from the Centers for Disease Control (CDC) and the United States Occupational Health and Safety Administration and other construction associations, has put together a COVID-19 Exposure Prevention, Preparedness and Response Plan for Construction. Click here (PDF) or here (Word ) to access this helpful document. 

CTI encourages you to download this plan and, while there may be portions that do not apply to your state or your business, we urge you to follow its recommendations.


03/16/2020 -
For Immediate Release: COVID-19 INFORMATION-- As developments with COVID-19 and its effect on our communities continue to evolve, please know that Certified Training Institute is open and working to continue to provide the best solutions in online training and certification.

Our company will be closely monitoring this changing situation. If there are any changes in the coming weeks, updates will be posted.

For more information regarding COVID-19, please visit the website for the Centers for Disease Control (CDC) and the White House.

02/19/2020 - Press Release.pdf